9 Reasons Why You Should NEVER Fear the Reaper of Market Research

by | Sep 11, 2017 | Operations

No doubt that many avoid any kind of research, let alone market research, like the plague for a lot of reasons. This undoubtedly means your business culture suffers greatly due to a great fear in the office. A cloaked figure of darkness and a scythe, waiting to envelope you in the shadows of despair as you’re engulfed in never-ending data, statistics, and reading. It’s not fun!

Hence Why Your Business Culture Tends to Be More About Action and Results, Not the Preparation That Ensures You Get There

We want results — without a whole lot of work to get there. And don’t get us wrong: there are many things we do on a daily basis, best practices to optimize your business planning with the proven model that gives you the most minimal time crunch and maximum output and results. But hear us on this: you never, ever discount the preparation and planning, meaning the market research!

Fear is a funny thing, honestly. It’s only as terrifying as we make it out to be, but thankfully when you’re in on the trends of today and the power of the Internet, and other best practices you make second nature — there’s no doubt you make this grim reaper of market research more like a puppy dog!

Here are the best reasons for doing market research without breaking a sweat (or fearing death):

  • Google’s Marketer’s Almanac — How easy it is to just click the link and get all the information you need right at your fingertips on consumer behavior changes, especially during the seasons, holidays and special events. Yep, Google has the ability to give you that information in just minutes.
  • American Fact Finder — There’s no better research space than the U.S. census, but holy COW would it take forever for you to research that mile-long grim reaper market research-1book. Thankfully, this website allows you to research all of it with a few button clicks and filters by age, income, year, race and location. Oh, and it’s free to use.
  • County Business Patterns — When was the last time you scouted businesses clear across the country? Probably never. Travel’s expensive, but this site makes it easy as it provides info on the areas and regions for large numbers of all sorts of businesses. Check it out for yourself.
  • Business Dynamics Statistics — Remember all that census data you just found? Guess what: now you can use this site to view the economic data on job creation, startups, openings, expansions, shutdowns, and even closures.
  • FedStats — The best part about finding information on certain industries is getting the info from all sorts of federal agencies. What’s hard is finding that info from those agencies as quickly as you’d like. This site accesses all that info for you immediately, for such verticals as agriculture, education, transportation, and energy.
  • MyBestSegments — This is next-level campaign research stuff when you think about it. We don’t know of any other tool out there that can review any region’s demographics in terms of lifestyle and habits. In other word, click on this site, and you can start researching your locale immediately to determine how your consumer base will react to any campaign you launch and even what competitors are near you.
  • SurveyMonkey — Surveys are the weapon to use, but for many people, they’re hard to create. Unless you use this site.
  • Loop11 — Even sicker and futuristic is this crazy site allowing you to actually test the websites of your competitors secretly. Simply create a form and recruit people. You have to see it for yourself!
  • Userlytics — Definitely last, but most certainly not least, is Userlytics, which does the uncanny. This platform actually allows you to webcam and screen-shot a user testing your mobile apps, videos, display ads, and much more. Talk about real-time and verifiable research….

And you better believe this trend-setting business planning stratosphere will continually evolving. Perhaps even avoiding death and achieving immortality.

That’s Why You Have to No Doubt Shut Off the Fear Due to the Tools. Fear NOT Market Research.

For these days it’s plenty easier getting all the data you need to ensure you have all the information you could get your hands on. And that cloaked demon over there ends up not as scary. Just a guy with bad skin, looking for a corn field to harvest.

Dr. Bert Shlensky, President of The Startup Connection, directs all small business clients toward maximum sales and profit thanks to his 40 years of high-quality experience. He does this through technological, social, and online integration, supercharging your business success into the next level, so don’t hesitate to sign up for a free consultation RIGHT NOW.

Segmentation, Markets, Measurement, Oh My! Key Concepts to Innovate Your Business

by | May 1, 2017 | Marketing

Experts frequently focus on their ideas and execution. However, understanding your market’s key concepts can be just as critical.

“If you don’t know where you are going any road will get you there. “ – Mark Twain

As a business owner, there’s just no getting around having clear definitions for both your market and segments. Many of my clients often hate the work necessary to understand their markets. Having the U.S. population, which is made up of about 300 million people, probably won’t get you’re the results you want. In most cases, using segmentation (selecting targets according to sex, geography, income, age, etc.,) can reduce your market to the 5-10 million level, which is a much sounder target to have. Taking the time to define and segment markets can both, save you time and money, and improve results.

Here are the key concepts to consider in evaluating your markets:

Changing Environment and Structures

We are in a state of constant change that requires new and flexible analysis. Labor force, baby boomers, technology, the Internet are all well-known factors affecting most markets. For example, I have been coaching potential high school entrepreneurs and their focus on cell phone opportunities is incredible compared to older consumer’s. A simple Google search of current market trends for your product will help you stay in the know.

Old Paradigms and Structures are Failing

Many of our largest and seemingly most powerful corporations have experienced no growth or minimal growth or, worse yet, failed over the last ten years. Traditional retailers, magazines and newspapers, coal, and lengthy hospital stays are dying. In contrast, the Internet, cell phones, e-retail, and cloud software are growing exponentially. This may happen even faster as automation and Artificial Intelligence become more accessible. To offset stagnation, when growth slows down, try switching your focus to profit.

Changing Demographics Call for Open Systems and Collaborative Models

The greatest need for change is a commitment to open systems and collaborative models; particularly, in an era of ever changing demographic trends. Open systems typically reject bureaucracy, authority, hierarchy, and closed decision making processes. Instead they encourage participation, diversity, new rules, and, to some extent, chaos. For example, social media has greatly expanded communication and equalized communication. United Airlines response to the recent events is a good example of ignoring viral messages online and their impact on a brand’s image.

One of the biggest outcomes from open systems is the collaborative decision model. As decisions become more complex, the need for diversity, internationalism, innovation, and expertise are expanded.

Defining Your Market is also Based on Understanding Operating Characteristics of your Effort

I frequently argue operations can be the most innovative and best marketing tool. These can include customer service, delivery, price, quality, packaging, costs, going green, distribution etc. Amazon, Uber and Airbnb are the best examples of operations creating new market segments. There are many great resources like Shopify for retail, Mailchimp for marketing, Freshbooks for accounting, and Ship Station for shipping are innovative resources to help manage your business. Researching and discovering which model best fits your business, is a great place to start.

You Need to Welcome Measurement and Feedback

Start by observing, understanding, sharing financials, operations report, and sales reports. Adopt a collaborative management style and incorporating more information, data and analysis into your decision making improves performance and reduces mistakes. Tools like Survey Monkey, Google Analytics, and Google search can facilitate the process.

Simple questions to help you understand your market

Start by answering the following question from your own perspective with a little research, rather than any extensive analysis and time consuming reports. Once you’ve completed your initial answers, conduct research, such as, surveys and revisit these questions for a more complete assessment:

  1. How are your company and its products or services truly different?
  2. Do enough customers care about these differences?
  3. How can you most effectively communicate your differences within budget?

Defining your market can identify significant opportunities and help reduce segments with little potential. In the end, you need to ensure that your offerings meet the needs of your consumer. Ignoring key concepts, such as demographics, market innovations, and operations, can put your business at peril. Similarly, understanding the opportunities in your market and needs of your customers can dramatically and positively affect results.

Dr. Bert Shlensky, president of www.startupconnection.net, offers experience and skills and a team devoted to developing and executing winning strategies for businesses of all kinds. This combination has been the key to client success. His book, “Passion & Reality for Small Business Success,” is available at www.startupconnection.net.