Can Risk Create New Opportunities?

Can Risk Create New Opportunities?

When we consider risk, much of the discussion revolves around analytics, alternatives, probability, and bias. But, there are other important factors to consider, which are frequently excluded and, when dealt with properly, can create new opportunities. These include higher than normal results, lower than normal results, enablers, parameters for consideration, and excluding key unknowns.

Entrepreneurs generally advocate the untapped potential of their ideas without detailed analysis of parameters, requirements, and profitability. For example, Venture capital firms that take the risk of investing in several new companies only expect a few to perform with extraordinary results. Last year, they extended too far and many are in financial trouble today. However, the initial risk is appealing because, statistically, people do win the lottery, and companies like Zoom hit the jackpot and do well, especially when you consider the way they’ve evolved over the past few years.

The reverse is also occurring with unforeseen disruptions increasing risk. The slow pace of going back to work, success of tools like Zoom, supply shortages, and inflation are examples of factors not considered in much of our risk analysis. Political change, an increase in crime, and higher levels of stress are creating more uncertainty when assessing change and potential. These can all add to excessive losses beyond normal probabilities.

Another inhibitor of success are enablers. While experience and expertise can improve results, one of the worst strategies in our changing environment is tradition or the mindset that “we have always done it this way.” It simply ignores change, alternatives, and processes, and is frequently fueled by proponents who fear those same things. Sexual harassment, equal wages, and COVID vaccines are some examples where progress has been exceptionally slow due to people being unwilling to recognize the need for change and accept and implement new ideas.

Cartoon with boss telling his employee "This really is an innovative approach, but I'm afraid we can't consider it.  It's never been done before."

Currently, everyone seems stressed and frustrated with issues like crime and inflation. However, enablers seem focused on short-term solutions rather than a true commitment to solving the problems. We must also recognize that many of these are worldwide issues. For example, both France and Israel are experiencing political disruption as well.

Additionally, inflation, oil prices, and supply shortages are all causing great disruption, which increases risk, but these unknowns will also create opportunities. Innovation in solutions like electric cars is a key area where there is ample opportunity.

Risk management is also affected by quantitative versus qualitative considerations. On one hand, quantitative measures are objective, comparable, and easier to document. However, we must ensure we are using the right measures and analyzing correctly. Qualitative data, on the other hand, can measure issues we don’t always consider and allows for intuition. But, these processes can be compromised easily or measure wrong factors. In particular, bias occurs much more frequently in qualitative analysis.

Risk analysis should also include the various impacts of diversity. The world is creating a significant amount of new wealth, yet income disparity is increasing, with 1% of U.S. households owning over 50% of the wealth. While there is more integration and assimilation, tensions have also risen in political, economic, and social structures.

"The first step in the risk management process is to acknowledge the reality of risk.  Denial is a common tactic that substitutes deliberate ignorance for thoughtful planning."  - Charles Tremper

When it comes to risk, we also need to consider ignorance and ways to manage it. Ignorance shows up in a number of ways, which require different approaches. Some ignorance is just the unknown—like the economy next year, the long-term pandemic impact, and potential new technologies (such as a longer lasting electric car battery). While we can’t assure certainty, we can research alternatives and their consequences.

Some ignorance comes from a lack of knowledge. Consequently, a focus on bias, parameters, and assumptions should be included in risk analysis. For example, we should understand our target audience and trends like the growing diversity and wealth in our country.

Ignorance can also be a function of pure denial. Assuming excess confidence or unilaterally accepting respected colleagues can affect risk assessments. We can avoid denial by embracing openness and searching for alternatives. Organizations need to welcome measurement and feedback. Observing, understanding, and sharing financials, operations reports, and sales reports are the first step. Simple research tools (which social media can provide) should be used regularly. A management style such as the “walk around” and simply asking, “How are you doing? Is there anything you need?” can be priceless. Look for alternatives and ‘what if’ discussions.

"If opportunity doesn't knock, build a door."  - Milton Berle

Viewing risk as an opportunity rather than an obstacle can help produce positive results. Change is occurring faster and faster and we must resist the urge to crave the comfort of consistency and reliability. We need to shift our mindset to one that expects risk. This might make you feel uneasy, but know that we are all in the same boat. Try to remember that staying flexible will make adapting easier. And implementing sound, proven strategies will not only set you up for success, but put you in a position to effectively and efficiently manage risk.

Dr. Bert Shlensky, president of Startup Connection, prides himself on his ability to define what is unique about each and every business. He works closely with individuals to develop a personalized approach that targets specific areas of concern and offers solutions based on his 40+ years of experience. His team of experts will address your particular needs while working to save you time and money.

You can reach Dr. Shlensky at: 914-632-6977

Or email: bshlensky@startupconnection.net

Get More Reward from Risk

Get More Reward from Risk

Risk is a critical part of every decision. And, frankly, I think we all need more of it. We tend to think of risk as a taboo concept and it’s really not—once you understand it.

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In order to benefit from risk, you need to define what risk is to you. Some people view risk as the “potential for harm or hazard” (think bungee jumping). I view risk as an “uncertain circumstance in which one manages to maximize the gains.” But, how do you maximize the probability of success?

Here are some key parameters that affect risk-based decisions:

  • Consider conditions. For example, you have almost certain probability that, in general, October will be cooler than September. However, forecasting a certain day adds risk and uncertainty.
  • Reduce risk where you can to allow even more risk in other areas. For example, more analytics in sports is creating opportunities to assess strengths/weaknesses and create new winning strategies. It has enabled athletes to take more three-point shots, hit more home runs and longer golf drives, and score more touchdowns. Similarly, surfers used to ride 29-30 waves and now they are comfortable in 50 to 80-foot waves. Jet Ski rescues, inflatable vests, and leashes are among the tools that reduce uncertainty and increase potential.
  • Know the value and probability of the reward. Winning the lottery has an extremely high reward, but also has low probability. Purchasing investment bonds has lower return than buying stocks, but the risk and volatility of buying stocks is higher.

Value is also affected by the law of diminishing returns, which states that: as the input or value increases, the incremental changes become less important. It is easily summarized by the old saying, “Too many cooks spoil the broth.” Other examples include adding superfluous benefits to an offer, endless presentations, annoying excessive service, or just making the reward dramatically above what is needed or desired. Let’s say you love pie, but only have it once in a while as a treat. In this instance, the value is higher. But, if you eat it every day, it becomes less special and the value decreases. The same goes for a visit with your in-laws: Once a month is good, one a week might be less good, and every day might really be pushing it…  

  • Understand the perceived importance of the reward. People generally regret losses more than they appreciate gains—and that is a key factor to consider when making any decision. When choosing a college to attend, decisions depend on area of course study, school size, location, tuition, the school’s reputation, etc. Are some of these factors more important than others? It varies depending on the individual.

The benefits from risk are a result of integrating the above examples to maximize results. Let’s look at the game of craps as an example: When you roll two dice, there is over a 40% probability you will roll a 6, 7, or 8 and about a 6% probability you will roll a 2 or a 12. So, if you’re placing a bet, knowing the odds (i.e. the probability of the reward) will reduce the risk. Betting is based on your willingness to risk in order to earn higher or lower rewards. The most forgotten aspect of craps (and all betting, for that matter) is that, over the long run, the house wins which is why casinos are so profitable. 

Risk needs to managed rather than feared. Understanding the risk, the rewards, and the importance of each can help you improve outcomes. Don’t allow fear, uncertainty, or tradition to lower your potential and prevent you from trying something new. Only those who dare to risk going too far can find out how far one can go.

Key factors to consider to increase the benefits from risk:

  • Understand all the information. Knowing background, probabilities, and parameters can greatly enhance outcomes. For instance, investment decisions are greatly influenced by history and trends. However, because there is so much change due to the pandemic, the risk is now more volatile and opportunistic. Knowing the circumstances around your decisions is key.
  • Psychology. Assessing risk has a number of psychological constraints: a) People tend to take more risks to win back losses and less risks to follow up on winnings. b) Marketers love to push fear. When you are buying a car, appliance etc., they push its safety, reliability, and excellence. After you commit, they try selling a warranty. They induce fear by citing all the things that can go wrong. c) We overestimate our skills and luck. Tons of profits are made at casinos and in sports betting based on countless people believing that they can beat the odds.
  • Think about your decisions and the outcomes. We often perceive decisions as win-lose situations where one-party wins and another loses, but there are different types of decisions. Changing that mentality to “win-win” can have dramatic benefits and we tend to underestimate the opportunities we have to achieve this. For example, who would have believed decades ago that the mergers of Vietnam and Germany would be so successful? So, when making a choice, brainstorm ways to maximize benefits all around.
  • Rethink your strategy: Zero sum game versus non zero-sum game. Which are you employing? The best negotiations result in both parties winning. This takes collaboration, assessing varying (or even opposing) goals, and increasing the metaphorical “pie.” In particular, try to understand what is important and unimportant for each party involved. For example, many traditional retailers viewed online shopping as a liability in terms of disrupting their regular business. Now, they’re viewing it as a savior, recognizing it’s a safe and effective way to meet the needs of their consumers.
  • Risk mitigation. The best, simplest, inexpensive, and most effective way to mitigate risk is to gather more information. The more you know about making a decision, the less risk it will involve. Other tools include: insurance, diversification, and leverage. One of the challenges of mitigation is that people often use it to take even more risk and that defeats the purpose.
  • Listen to your gut. Sometimes you just have to ignore some of the information and go for it. We tend to overthink things or we let fear stop us from taking risks, but there is no gain without trying and no reward without risk. If your intuition is telling you something, it’s usually worth listening.

Risk needs to managed rather than feared. Understanding the risk, the rewards, and the importance of each can help you improve outcomes. Don’t allow fear, uncertainty, or tradition to lower your potential and prevent you from trying something new. Only those who dare to risk going too far can find out how far one can go.

 

Startup Connection

When you want to stand out, reach out to Bert for the tools that will build your “sticky” brand. My focus is on understanding and analyzing your dilemmas and challenges, so your company becomes profitable faster. Call (914) 632-6977 or email me at bshlensky@startupconnection.net. Don’t leave without signing up for our useful free eBook!
Feeling stumped or overwhelmed?
Contact Bert at (914) 632-6977 or Email to start the process. Thanks!

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If Business Risk Makes It Comfortable, You’re Denying What’s Possible

Anyone needs to read the The Path of Least Resistance as a way to drive them toward creative growth, authored by Robert Fritz and the master of one of the best quotes ever outlining true business risk and what it does to many a company: “If you limit your choices only to what seems possible or reasonable, you disconnect yourself from what you truly want, and all that is left is compromise.”

Robert Fritz Said That, and to This Day, It’s the Mantra of Any Entrepreneur Looking to Take on Business Risk

In a nutshell, never limit yourself to what you’re comfortable with — or you’ll deny yourself the possibilities. Risk can do that, and here’s the clincher: sometimes that’s a good thing! But don’t fall into the trap of believing that you should just stick with what ‘works’. Yes, it sounds smart. Go with what works. If it ain’t broke, don’t fix it. Common adages that make plenty of sense, especially in business. We’re not knocking that at all! But what we are saying is that while these sayings are true, they’re only true in the right situations. After all…it doesn’t say “go only with what works.” So go with what works in your business according to the risks you commonly take, but don’t be afraid to go above and beyond that on occasion. Test the waters. Research the trends. Grow. Now if it “ain’t broke, don’t fix it” makes perfect sense, but only if you’re planning on having something operate on its own and works just fine as it is without adding anything to it. What if you want to build something else along with it? Something that’ll make that perfect machine run even better? In that case, you’re not fixing anything. You’re simply improving. Advancing. And there’s nothing wrong with that.

The Challenge Is Looking at Business Risk as NOT a Realist Factor, But an Opportunity to Have Ideas

So don’t be afraid of taking it. Risk is there for a reason. But it’s not to stymie you. It’s to enrich you. That being said, you can’t be enriched if you don’t have that creativity to reach beyond that business box and find out what’s outside of the cardboard. In summary, you want to tackle business risk? Don’t be safe. Be creative! Dr. Bert Shlensky, President of The Startup Connection, directs all small business clients toward maximum sales and profit thanks to his 40 years of high-quality experience. He does this through technological, social, and online integration, supercharging your business success into the next level, so don’t hesitate to sign up for a free consultation RIGHT NOW.

Going Against the Grain: Why Listening to the Business Outlier Might Be the Push You Need

These days business just isn’t about playing it safe or going with the status quo. Chances need to be taken. Such is the case for what is commonly called the business outlier, or in other words a professional who doesn’t follow the standard model of business in any given industry or market. Some might even call them trendsetters, whistle blowers, or even “contrarians.” I, of course, call them the hidden gems. The ones who might have an idea that’s never been tried before — and you never know, you just might be the first person to score a new niche, tap into a new market, or penetrate a brand-new revenue source no one ever thought existed.

So Here’s Some Strong Advice for You: Listen to That Business Outlier. And Take Some Chances.

The challenge, though, is the fact that oftentimes the outlier or contrarian might push a few buttons or ruffle a few feathers, because let’s face it: going against the grain can cause issues. And sometimes going against the grain means you’ve got that loud voice that yells out into the crowd that the old way of working just doesn’t work anymore, and you’re all stupid, when that’s also not true.

So exercise caution — and listen to that enthusiastic business outlier. You might pull some really clever golden nuggets out of that business networking conversation.

Think of the landscape we’re currently in. Changes are aplenty. Think of the fact that we have so many ways of borrowing money at 2% to 5% or even no interest on 6-month credit cards, but even now companies are going with 12-20% requirement for returns while passing on other opportunities.

I implore you: don’t. Never assume, especially on outdated stuff. Try something new. You never know if it’ll work if you’re not testing it in your business model.

So Are You, In Fact, Testing Out Any New Business Ideas and Challenges?

If so, fantastic. If not, please reconsider. Chances are pretty darn good that even if it doesn’t work, you just knocked another low card in the deck, which gets you to that ace in there. After all, good business is like a deck of cards. A numbers game. Keep going through all of them until you land the full house.

Dr. Bert Shlensky, President of The Startup Connection, directs all small business clients toward maximum sales and profit thanks to his 40 years of high-quality experience. He does this through technological, social, and online integration, supercharging your business success into the next level, so don’t hesitate to sign up for a free consultation RIGHT NOW.