Balancing Decisions for Effectiveness

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09/29/2023
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Bert Shlensky

When an entrepreneur is inspired to begin a new business, balancing decisions between two essential concepts consistently critical to success are: Passion and Reality. Passion was best described by Steve Jobs:

scale balancing decisions between passion and reality

“…Because the people who are crazy enough to think they can change the world are the ones who do.” 

If you are reading this blog, you must already be aware how difficult it is to conceptualize, to begin and to implement your new business. As an entrepreneur, you must first understand and then clearly pursue your passion. One effective way to accomplish this task is to develop a mission statement and a plan. This mission statement will not only solidify your goals but will also provide clarity for your potential clients. 

Of course, your mission statement merely lays the solid groundwork, but there are more tasks ahead of you.  You will need a fully-loaded toolbox in order to succeed.   Enthusiasm, energy and persistence are a few of the core tools needed.  If you are able to maintain a positive and strong outlook, you will then be able to effectively market your business concepts to suppliers, customers, and investors. You must be willing and able, as an entrepreneur, to scale seemingly daunting summits.  Upon reaching the peak, you will be rewarded for all your hard work and persistence.

When we understand reality, we understand the problems, limitations, and constraints associated with any undertaking. As Thomas Edison said:

“A vision without execution is hallucination.”

Passion and reality are key to developing and executing strategies in your business. However, there are other elements that will greatly affect your process:

 •  Support and Culture: These are critical organizational factors that you will need to balance. There will often be a trade-off between flexibility and support versus the stability of rules/discipline.  Preparation, discipline and expertise are certainly crucial in dealing with the uncertainty that accompanies change.  But maintaining flexibility and support will lessen the stress of change.

•. Balance of Excellence and Innovation: Your Gramma’s cookies may already be perfect, but you still need to develop and test new products and methods.  Try to remember, failure is frequently part of the innovation process, so don’t let the fear of setback deter you.

Mountain climber reaching the summit

•  Environment: Understanding the environment and establishing a successful culture is crucial for the overall progress of your company. In order to succeed, you must face numerous challenges–whether economic, demographic, or political. However, you need to maintain a positive atmosphere with clear expectations to facilitate employee performance. A great strategy lacking a supportive culture is sure to fail, while an environment where people are given the resources to excel will yield positive results.   

Dramatic changes are occurring in our society: income inequality, partisanship, racial equality, and diversity, as well as the roles of minorities, women and the aging population.  There needs to be greater awareness and adaptation to create new practices in our organizations.

•. Developing Goals:  Whether you are faced with long-term versus short-term; quantitative versus qualitative, or objective versus subjective goals, the process and complexity need to be considered.  Decide if your goals are realistic or are you stretching to achieve them.  Simplistic goals may fail to address important issues–whereas more complex goals may divert your focus. If goals are too simple, they can ignore important aspects of a situation. On the other hand, if there are too many aspects to consider, there can be a lack of focus.

•. Communication: This element is as important as analysis in developing your strategies and decisions.  You will encounter many demands while trying to achieve the goals of your organization. With so much to manage, critical issues can arise in the areas of prioritization, comparison, and measurement. Therefore, communicating goals and their measurement frequently become secondary. But you should stop and consider, why not manage them effectively?

•  Let measurement work for you:  Ask yourself how important are the results, speed, innovation, and quality when measuring performance? For example, I believe automation has improved the speed and efficiency of many customer service processes. However, customer service and satisfaction are frequently sacrificed. How many times have we been completely frustrated with ineffective electronic customer service efforts? It goes without saying that there’s a tradeoff here that needs to be taken into consideration.

•. Alternatives, External Solutions and Perspectives: These include the assistance of objective third parties, market research, small tests, and simple analytical thinking. The most important tool is to focus on facts, alternatives, and solutions rather than personalities, partisanship and biases. Overall, you need to allow for mistakes and to focus on your wins and how to improve, rather than focusing on any losses. 

 More data and more analytics can improve the quality of decisions. In using analytics, be sure to consider the validity of the data, its sample size, bias, uncertainty, and risk. The greater the uncertainty, the more you will need your intuition to develop alternatives. More intuition is also required whenever you are seeking the exceptional or outlier solutions… since there are no rules.

•. Balancing Decisions Regarding Risk and Reward:  These factors are critical to your decision-making process.  We tend to think of risk as a taboo concept, but it won’t be once you understand it.

"What would you do if you weren't afraid?" -- Sheryl Sandberg

In order to benefit from risk, you need to define what risk is to you. Some people view risk as the “potential for harm or hazard” (think bungee jumping). I view risk as an “uncertain circumstance in which one manages to maximize the gains.”

Understand the perceived importance of the reward. People generally regret losses more than they appreciate gains—and that is a key factor to consider when making any decision. Fear is an innate instinct meant to protect us from harm, but too often fear dictates our decisions and inhibits our success.

Traditional and detailed startup recommendations are necessary for understanding the environment and balancing decisions considerations. If you are able to continuously analyze, measure, and adapt to ever-changing parameters, programs, markets, and risks, you will have a higher probability of success. Don’t be afraid to pursue excellence and take reasonable risks. Success also requires positive thinking and high expectations. If you truly believe in something, you’ll work tirelessly to make sure it’s successful. So, why can’t that something be you?

Dr. Bert Shlensky, President of www.startupconnection.net, offers experience, skills, and a team devoted to developing and executing winning strategies and results. We guide your plans for business success and unlock your profits. Our strategy includes clear free steps, and over 150 free articles and templates to facilitate your efforts and guide your process. We’re here to help you get on track and stay there as you move forward. After a few results we can discuss a long-term relationship with mutual goals.

We welcome comments, suggestions, and questions.

You can write us at: bshlensky@startupconnection.net or call at 914-632-6977


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Balancing Decisions for Effectiveness
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When an entrepreneur is inspired to begin a new business, balancing decisions between two essential concepts consistently critical to success are: Passion and Reality.
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www.StartupConnection.net

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